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Privacy Policy

Effective date: 3/6/2026

1. Introduction 

PLATT Performance Oy (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what personal data we collect, why we collect it, the legal bases on which we process it, how long we keep it, who we share it with, and the rights you have under the EU General Data Protection Regulation (GDPR) and the Finnish Data Protection Act (Tietosuojalaki 1050/2018).

2. Data Controller

The controller responsible for your personal data is:

PLATT Performance Oy
Business ID: 3627391-6
Tampere, Finland

Email: geoffreyjplatt@gmail.com

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We have not appointed a Data Protection Officer, as we are not required to. For any privacy matter, please contact us at the email above.

3. Personal Data We Collect

Depending on how you interact with us, we may collect:

  • Contact details — your name and email address.

  • Enquiry content — any information you choose to include in a contact-form message or email.

  • Booking details — if you book a discovery call or session, the information needed to schedule and manage that appointment.

  • Coaching information — information you share with us when enquiring about or receiving coaching services.

  • Technical and usage data — limited information about how you use the website, collected via cookies and analytics tools (see Section 8).

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We collect only what we need. You are not required to provide personal data, but if you don’t, we may be unable to respond to your enquiry or provide our services.

4. Why We Process Your Data, and Our Legal Bases

The GDPR requires a lawful basis for processing personal data. We rely on the following:

  • To respond to your enquiries and contact-form messages — our legitimate interest in replying to people who contact us, and/or taking steps at your request before entering into a contract.

  • To schedule and manage discovery calls and coaching sessions — performance of a contract with you.

  • To provide coaching services — performance of a contract with you.

  • To meet our accounting, tax, and other legal obligations — compliance with a legal obligation.

  • To run analytics and use non-essential cookies that help us improve the website — your consent.

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Where we rely on consent, you may withdraw it at any time (see Section 9); withdrawal does not affect processing carried out beforehand.

We do not sell or rent your personal data, and we do not use it for automated decision-making or profiling.

5. Who We Share Your Data With

We share personal data only with service providers who help us operate our website and business, and only as necessary. These may include:

  • Wix — our website hosting and, where used, appointment-booking platform.

  • Google — analytics services, where enabled.

  • Our email provider — to receive and respond to your messages.

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These providers process data on our behalf or as independent controllers under their own privacy policies. We do not share your data with anyone for their own marketing.

6. International Data Transfers

Some of our service providers (including Wix and Google) may process or store data outside the European Economic Area (EEA), including in the United States. Where data is transferred outside the EEA, it is protected by appropriate safeguards recognised under the GDPR — such as the European Commission’s Standard Contractual Clauses or the providers’ certification under the EU–U.S. Data Privacy Framework. You may request more information about these safeguards using the contact details in Section 2.

7. How Long We Keep Your Data

We keep personal data only for as long as necessary for the purposes described above:

  • Enquiries that don’t lead to an engagement — kept for as long as needed to handle your enquiry and for a reasonable period afterwards, then deleted.

  • Client and coaching records — kept for the duration of our working relationship and afterwards as needed.

  • Accounting and invoicing records — kept for the period required by Finnish accounting and tax law (currently at least six years from the end of the relevant financial year).

  • Analytics data — retained according to the settings of the analytics tools we use.

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When data is no longer needed, it is securely deleted or anonymised.

8. Cookies and Analytics

Our website uses cookies and similar technologies:

  • Essential cookies — necessary for the website to function. These do not require consent.

  • Analytics and other non-essential cookies — used to understand how visitors use the site so we can improve it. These are only set with your consent.

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Where non-essential cookies are used, you will be asked for consent (for example, through a cookie banner), and you can change or withdraw your choices at any time. You can also control cookies through your browser settings.

9. Your Rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Rectify inaccurate or incomplete data.

  • Erase your data (“right to be forgotten”).

  • Restrict processing in certain circumstances.

  • Object to processing based on our legitimate interests.

  • Data portability — receive your data in a structured, commonly used, machine-readable format.

  • Withdraw consent at any time, where processing is based on consent.

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To exercise any of these rights, contact us using the details in Section 2. We will respond within the time limits set by the GDPR (normally one month).

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You also have the right to lodge a complaint with the Finnish supervisory authority:
Office of the Data Protection Ombudsman (Tietosuojavaltuutetun toimisto) — website: tietosuoja.fi

10. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration, or disclosure.

11. Children’s Privacy

Some of our services involve people under the age of 18. Where we process a minor’s personal data, we do so with the involvement and consent of a parent or guardian. In Finland, the minimum age at which a child can consent to online services independently is 13; for younger children, or where otherwise appropriate, consent is obtained from a parent or guardian. If you believe we hold a child’s data without the proper consent, please contact us and we will address it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page, with the effective date shown at the top. This policy was last updated on 3/6/2026.

13. Contact

For any privacy-related questions, or to exercise your rights:

PLATT Performance Oy
Business ID: 3627391-6
Tampere, Finland
Email: geoffreyjplatt@gmail.com

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